HOME CARE I QUESTIONS & ANSWERS



  • HOW DO I KNOW IF I NEED HOME CARE?

    Do you need assistance with meal preparation, bathing, light housekeeping, dressing, grocery shopping, remembering to take medication, managing bills, or any other activities of daily living? If you answered yes to at least one of these questions, a home caregiver may be the solution for you. Call us today and let us show you how we can be of help.

  • WHO PAYS FOR HOME CARE?

    Home care services can be paid directly by the patient and his or her family members or through a variety of public and private sources, including Medicaid, the Older Americans Act (OAA), as well as long term care insurance.

  • WHAT IS IMPORTANT WHEN CHOOSING A HOME CARE PROVIDER?

    A thorough interview of the agency providing home care services.
    important questions to ask:

    • How long has this provider been serving the community?
    • Are they licensed by the state?
    • How does this provider select and train its caregivers?
    • Are caregivers actively managed through a direct supervisor or manager?
    • Does this provider supply literature explaining its services, fees, and plan of care?
    • Is the agency certified to be paid by medicare/medicaid?
    • How often does the provider communicate with family members? What kind of system does it have in place for receiving client complaints?

    And any other questions you feel are important to you when choosing a caregiver for yourself or a loved one.

  • WHAT MAKES VANGUARD DIFFERENT FROM OTHER HOME CARE PROVIDERS?

    Customer service. We take pride in our work. If any of our services are not performed to your satisfaction, we promise to work around the clock to ensure the situation is resolved to your satisfaction.

  • WHAT IF I AM ALREADY RECEIVING HOME CARE SERVICES FROM A DIFFERENT AGENCY?

    Switching is easy. Call us today for a free consultation with one of our highly trained staff members and we will get you started the next day.


HOME HEALTH CARE I QUESTIONS & ANSWERS



  • WHAT ARE THE CRITERIA FOR ADMISSION TO HOME HEALTH CARE?

    In order to be admitted into home health care, the patient must be homebound, in need of health care that requires skilled nursing or physical, occupational, speech, or respiratory therapy on an intermittent basis, and referred by a physician, who must sign the initial plan of care to commence services.

  • WHO USES HOME HEALTH CARE?

    Home health care can assist people of all ages, from children to senior citizens. Whether you have been discharged from a hospital or nursing home, and require additional care, or need assistance to remain at home, or personal care training, home health care is the solution for you.

  • WHAT TYPE OF PROFESSIONALS WILL BE AVAILABLE TO ME WITHIN HOME HEALTH CARE?

    Our home health care team is comprised of referring physicians, registered nurses, licensed practical nurses, home health aides, licensed therapists (physical, occupational, speech and respiratory), and licensed medical social workers.

  • WHO PAYS FOR HOME HEALTH CARE SERVICES?

    Home health care is covered by Medicare, Medicaid, and private insurance. We also accept private pay. Each insurance policy is different, so it is important to check in advance what services are covered. Ask us.

  • HOW DO I CHOOSE THE RIGHT HOME HEALTH AGENCY?

    There are many questions you can ask a prospective home health care agency, including:

    • How does a provider select its employees?
    • Vanguard Health & Wellness carefully screens and performs thorough background checks on all of its employees.
    • Who creates my care of plan?
    • A patient's first visit will consist of a thorough assessment of their physical, mental, and emotional needs. From this assessment, our staff of professionals, in close collaboration with your physician, will develop an individualized plan of care. The plan is closely reviewed with your family before services begin.
  • HOW DOES A PROVIDER SELECT AND TRAIN ITS EMPLOYEES?

    Vanguard Health & Wellness carefully screens and performs thorough background checks on all of its employees.

  • WHO CREATES MY CARE OF PLAN?

    A patient's first visit will consist of a thorough assessment of their physical, mental, and emotional needs. From this assessment, our staff of professionals, in close collaboration with your physician will develop an individualized plan of care. The plan is closely reviewed and approved by the patient's family before services begin.


If you have additional questions please call us 855-438-2431